Vedantu, one of India’s leading EdTech companies, has officially opened its Off Campus Drive 2026 for the position of Technical Support Associate in Bangalore. The company is looking for enthusiastic graduates who are passionate about technology, customer support, and problem-solving. This opportunity is ideal for freshers as well as experienced professionals who want to build a career in technical support within a fast-growing digital learning organization.
As a Technical Support Associate, you will work closely with students, parents, and internal teams to resolve technical issues, ensure smooth platform operations, and provide a seamless learning experience. If you possess excellent communication skills, technical troubleshooting abilities, and a customer-first mindset, this could be the perfect opportunity to kick-start or advance your IT support career.
Vedantu Recruitment 2026 – Job Overview
| Recruitment Details | Information |
|---|---|
| Company Name | Vedantu Innovations Pvt. Ltd. |
| Job Role | Technical Support Associate |
| Job Category | IT Support / Technical Operations |
| Qualification | Any Graduate, B.E, B.Tech, B.Sc, M.Sc |
| Experience | Freshers & Experienced Candidates |
| Salary | Best in Industry |
| Job Location | Bangalore, Karnataka |
| Work Mode | Full-Time (Work from Office) |
| Shift | US Night Shift (10:00 PM – 7:00 AM IST) |
| Last Date | Apply as Soon as Possible |
Educational Qualification
Applicants should possess any of the following educational qualifications:
- Bachelor’s Degree in any discipline.
- B.E. or B.Tech from a recognized university.
- B.Sc or M.Sc in Computer Science, Information Technology, Electronics, or related fields.
- Candidates with strong technical knowledge and troubleshooting skills will be preferred.
- Fresh graduates with good communication skills are encouraged to apply.
Required Technical Skills
Candidates should have practical knowledge of the following technologies and systems:
- Troubleshooting Windows, macOS, Linux, Android, and iOS operating systems.
- Basic networking concepts including internet connectivity, DNS, browser settings, cookies, and cache management.
- Diagnosing hardware issues on desktops, laptops, smartphones, tablets, MacBooks, iPhones, and iPads.
- Familiarity with Microsoft Office, Google Workspace, and common productivity tools.
- Understanding of web applications, online meeting platforms, and cloud-based services.
- Ability to provide remote technical support using ticketing systems and remote assistance tools.
Preferred Skills
Vedantu is looking for candidates who demonstrate:
- Excellent spoken and written English communication.
- Strong customer service and interpersonal skills.
- Analytical thinking and logical problem-solving ability.
- Ability to work independently under pressure.
- Positive attitude with willingness to work in rotational night shifts.
- Team collaboration and multitasking capability.
- Knowledge of additional regional or international languages will be considered an advantage.
Key Responsibilities
Selected candidates will perform a wide range of technical support activities, including:
- Provide technical assistance through phone calls, live chat, emails, and support tickets.
- Troubleshoot software, hardware, browser, application, and network-related issues.
- Guide customers in resolving login, device compatibility, and platform access problems.
- Monitor customer issues from initiation to complete resolution.
- Escalate complex cases to higher technical teams whenever required.
- Maintain detailed documentation of customer interactions and technical solutions.
- Coordinate with internal engineering teams to improve issue resolution.
- Assist users with installation, configuration, and troubleshooting of Vedantu learning platforms.
- Support subscription verification, payment-related technical queries, and account validation processes.
- Ensure high customer satisfaction by delivering timely and accurate solutions.
Why Join Vedantu?
Working at Vedantu offers several exciting career benefits:
- Opportunity to work with one of India’s fastest-growing EdTech companies.
- Exposure to modern cloud-based educational technologies.
- Structured onboarding and professional training.
- Competitive salary package with performance-based growth.
- Excellent learning environment and career advancement opportunities.
- Collaborative work culture with experienced technical professionals.
- Hands-on experience in enterprise-level customer support operations.
Selection Process
The recruitment process generally includes:
- Online Application Submission
- Resume Screening
- Technical Assessment (if applicable)
- HR Interview
- Technical Interview
- Final Selection and Offer Letter
How to Apply for Vedantu Off Campus Drive 2026?
Interested candidates should visit Vedantu’s official careers portal and complete the online application form. Register your profile, upload your latest resume, verify your educational and technical details, and submit the application before the recruitment drive closes. Candidates are advised to keep all academic documents, identity proof, and updated resumes ready for the interview process. Early applications are recommended, as positions may be filled on a rolling basis.